Applied Emotional Intelligence For Financial Planners

Over four sessions, attendees will understand the fundamentals of emotions and emotional intelligence, learning to recognise emotions in themselves and others. Students will develop their skills in observing behavioural cues for emotion from others and learn how to hypothesise and form a response in real time. In high-stakes contexts, developing emotional intelligence has been linked with increased ability to perform under pressure and develop strong client relationships that lead to trust, longevity, referrals, and improved sales performance.

• Course
• By James Woodfall